Please note: We will be closed on Monday, May 30th in observance of Memorial Day. There will be no phone orders placed or shipments delivered on May 30th. If you have any questions about scheduling a vial delivery, please feel free to contact Client Services at 866-927-9622. Thanks!
  • Contact Us

    For general questions about our services, feel free to contact our Client Services Department at 866-927-9622. You may also refer to the list below for department direct numbers.

    Holiday Schedule

    Phone Directory

    Client Services 866-927-9622
    Website Help 888-322-2932
    Genetics Questions 877-743-6384
    Physician's Line 877-422-5279
    To Become a Donor 877-366-6780
    Private Storage: Semen, Egg, Embryo 866-477-3762
    Directed Donor Clients 866-477-3762
    Andrology Services 866-477-3762
    Media Inquiries 800-231-3373 x1121
    International Inquiries 01-310-443-5244

    E-mail Us your questions or comments regarding our services and programs.

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    Mon-Fri: 6:00am - 6:00pm (pst)
    Sat: 8:30am - 12:30pm (pst)