• Contact Us

    For general questions about our services, feel free to contact our Client Services Department at 866-927-9622. You may also refer to the list below for department direct numbers.

    Holiday Schedule


    Phone Directory

    Client Services 866-927-9622
    Website Help 888-322-2932
    Genetics Questions 877-743-6384
    Physician's Line 877-422-5279
    To Become a Donor 877-366-6780
    Private Storage: Semen, Egg, Embryo 866-477-3762
    Directed Donor Clients 866-477-3762
    Andrology Services 866-477-3762
    Media Inquiries 800-231-3373 x1121
    International Inquiries 01-310-443-5244


    E-mail Us your questions or comments regarding our services and programs.

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    Mon-Fri: 6:00am - 6:00pm (pst)
    Sat: 8:30am - 12:30pm (pst)