Extreme Weather and Potential Delivery Delays
Due to extreme weather across the country during the winter months, CCB's normal Fed Ex deliveries may experience significant delays. These delays can occur regardless of your home town weather as a result of the Fed Ex shipping routes.
CCB strongly advises you to plan for your shipments to arrive a minimum of 48 hours prior to your procedure. The shipping tank will keep your specimen safe for up to seven days.
Please note that CCB is not responsible for costs associated with missed cycles due to delivery delays. This includes physician fees, medication, or any other costs outside CCB's immediate control.
Dear CCB Families,
We have recently received multiple reports of donors attempting to contact families directly. In at least one instance, an individual has contacted two families who used different donors claiming to be both donors. We also have a report of an individual claiming he had spoken to CCB employees and been given the go ahead to contact the family directly.
PLEASE NOTE: No threats or anything bad has come of these contacts. Some may be legitimate or simply stupid pranks. We are investigating all reports we have received.
CCB will NEVER give out information about a recipient family to a donor. CCB will NEVER contact a family on behalf of a donor. Your privacy and safety are our #1 priority.
As always, once a child reaches 18, we will attempt to facilitate contact with a donor at the child's request. This is the only circumstance where contact will occur via CCB.
I know it is tempting to respond to these attempted donor contacts, but it is potentially dangerous to your family if not handled properly.
If you are contacted by someone claiming to be your donor:
- DO NOT reply or share any personal information on you or your child.
- Please contact email@example.com to report the contact. CCB will investigate and let you know the outcome.
- Do not post your primary or work email on public sites where you discuss your family or donor number.
- Please make sure your privacy filters are set on Facebook, and any other social networking site, so that you are not accessible to strangers.
- Carefully check any friend requests you receive if the person is not familiar with you.
- Please forward this information to your private groups and contacts as well.
Again, there is no need for alarm. We simply want to make sure all donor contact is handled properly and that all parties' privacy and safety is properly maintained.
Vial Price Increase
Our vial prices will increase in January 2015. Place your order by 12/31 to take advantage of 2014 prices. Purchase 5 or more vials and also receive free storage through our Family Today & Family Tomorrow programs.
CCB Cord Blood Advantage
The CCB Cord Blood Advantage is available exclusively to CCB clients. Umbilical cord blood and cord tissue banking is a once-in-a-lifetime opportunity to collect stem cells for your new baby. California Cryobank clients reporting a pregnancy are eligible to receive FREE cord blood processing and 1 year of storage -- a savings of $1,800 just for being a CCB Client!
Check out our "Meet CCB" video for a tour of CCB facilities and to meet some of our greatest employees. Watch "How to Choose a Sperm Donor" for tips and ideas for how to select your ideal donor. If you'd like to know more about how we screen our donors, please view our "Donor Recruitment and Qualification Pyramid" video. And don't forget about "CCB Insiders" - our series of 2-3 minute videos that cover everything you could imagine - and more!
Listen, download, or share podcasts on a wide variety of topics ranging from the CCB Sibling Registry and Genetic Testing (for both clients and donors) to insight about California Cryobank's origins and locations.
CCB Coast to Coast
We are proud to offer CCB Coast to Coast, a program that allows clients living near one of our branches to store and pick-up specimens locally. Save time and money by transferring your vials to the branch nearest you - New York, Boston or San Francisco. Purchase Family Today or Family Tomorrow and CCB will waive the regular $150 transfer fee. For those who don't live in one of our branch metro areas, we continue to offer FedEx 2-Day and Overnight shipping with 24 hour tracking and email-notification services.
Please allow up to 7 business days for local access to your purchased vials. Also note that you will need to schedule a pick-up of your vials after they have arrived locally by calling 866-927-9622. Due to the delicate nature of cryogenic storage and transport, we will not be able to accommodate unscheduled, walk-in requests.
New Donor Information - Keirsey Q&A, Express Yourself, and Childhood Photo(s)
The Keirsey Temperament Sorter is an intriguing and revealing way to explore your favorite donors. Now, in addition to getting the 10-page Keirsey Report, you may view the donor's answers to ten questions from the actual test by purchasing our Level III "Full Access" Donor Subscription package. Find out what your favorite donor does when waiting in line and whether he considers himself a good listener!
Introducing CCB's newest and most original donor information item yet! Express Yourself presents each donor with a blank piece of paper and the opportunity to present "who" he is in any form that best suits his personality. You'll find original poetry, songs, essays, photographs, drawings, recipes, and anything else a donor can imagine to express his inner-self. It is a fascinating way to get to know a donor like never before. The more of them you read, the more unique and interesting your favorite donors become. Express Yourself is included in both the Level II (The Essentials) and Level III (Full Access) subscription options (online viewing only). If you prefer to purchase Express Yourself for individual donors, they may be ordered and downloaded from the Donor Information Center a la cart menu. Please note that Express Yourself is not available for all donors.
Think Baby Photos are cute and helpful in selecting your donor? Wait until you see California Cryobank's new Childhood Photo(s) featuring multiple photos of each donor from ages 6 months to 12 years old. Sign up for a Level II (The Essentials) or Level III (Full Access) Donor Information Subscription and gain immediate access to a series of up to 3 different Childhood Photos for each donor (online viewing only). If you prefer to purchase and download photos for individual donors, you may do so from the Donor Information Center a la cart menu. Individual purchases of Childhood Photo(s) will include all available photos at no extra charge. Please note that donors with Childhood Photo(s) may have 1-3 photos available depending on what the donor has provided to CCB. Childhood Photo(s) is not available for all donors.
Donor Information Subscriptions
California Cryobank is proud to offer three Donor Information Subscription Plans designed to help you make that special "connection" to your ideal donor. Simply select the level of detail you are interested in for your in-depth review of over 300 highly screened, premium CCB Donors. Visit our Donor Information Center for more details or to sign up.
FREE Donor Medical Histories
California Cryobank now offers FREE Donor Medical Histories. The new Medical History is a summary grid of three generations of the donor's family medical history. Prior to the Medical History, this information was only available with the purchase of the Extended Donor Profile. To download the Medical History, you have to log in or open a free online account. Start Searching!
Family Today & Family Tomorrow
CCB now offers two new family planning programs to help meet each client's needs.
Family Today is designed for those primarily focused on their family's immediate future and offers 1 year of free storage with the purchase of five or more vials. While it may not take six vials, national averages range from 3-4 insemination cycles per successful pregnancy. The only way to guarantee your donor will be available is to plan ahead. Family Today protects your future opportunities without you having to worry about storage fees.
Family Tomorrow is designed for those already thinking about additional children down the road and provides 3 years of free storage with the purchase of 10 or more vials. We currently have over 100 clients anxiously hoping for another child, but are unable to get started because their donor is retired and/or sold out. If you are at all considering having more children, Family Tomorrow is the only way to guarantee your donor will still be available.
CCB Cord Blood Advantage
The CCB Cord Blood Advantage is available exclusively to CCB clients. Umbilical cord blood banking is a once-in-a-lifetime opportunity and one of the most valuable decisions you can make for your new baby's future. California Cryobank clients reporting a pregnancy are eligible to receive a $1,250 savings off regular pricing on premium cord blood banking services.