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Hours of Operation

Los Angeles Office Headquarters

11915 La Grange Avenue
Los Angeles, CA 90025
(310) 443-5244
Fax (310) 443-5258
866-927-9622

Monday-Friday Saturday
Reception
8:00am - 4:00pm 8:30am - 12:30pm
Accounting
7:00am - 7:00pm -
Client Services
5:00am - 5:00pm 8:30am - 12:30pm
Cryogenics / Shipping
6:30am - 6:00pm 8:30am - 12:30pm
Donor Department
8:00am - 4:30pm -
Genetics
8:00am - 5:00pm -
Laboratory
8:00am - 4:30pm 8:30am - 12:30pm
Personal Storage Department
8:00am - 5:00pm -

When leaving voice mail messages, please leave your full name and telephone number with area code along with your message. Specimen orders may not be left on our voice mail system. Please note that individual department hours may vary. All times are Pacific Standard Time, unless noted differently.

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 Why should I think about storing vials?

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Important: Vials sell out quickly. Availability is not guaranteed until checkout is completed.
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HOW MANY VIALS DO I NEED?

National averages range from 3-4 insemination cycles per successful pregnancy. We recommend purchasing at least 5 vials per child to guarantee your donor remains available until reaching your personal family goals. Additionally, you get 1 Year FREE storage if you purchase 4 or more vials ($475 value).

WHY SHOULD I THINK ABOUT STORING VIALS?

Our donors sell out and retire quickly! We have thousands of clients forced to choose between a new donor or not having a second child because they chose not to store vials for future use while they were available. To help you plan for your future, we offer 3 Years FREE storage if you purchase 3 Years+ vials ($1,050 value) - as well as the ability to sell back any unused vials that have not left our control.